Entry Level - IT Support/ Help Desk Level 1 - ECA Internships  

ECA Internships


Posted on 10 May 23 7:01 am

Entry Level – IT Support/ Help Desk Level 1

Internship, Information Technology, IT, AU-Brisbane, AU-Melbourne, AU-Sydney

Number of positions available:1


Our client is ready to take on a technology transformation journey across their sites in Australia. With a focus on adaptability and high performance, this team is well-equipped to navigate the challenges of the logistics industry. They are prepared to embrace technological advancements to enhance their operations and drive efficiency across their operations in Australia. Join this dynamic organisation as they embark on an exciting technology transformation journey. Be a part of their forward-thinking team and contribute to their success in the industry.

Your Benefits:
An exciting entry-level position for someone with technical competence and a desire to grow their career in the technology field. In this role, you’ll be the go-to person for all ICT support needs, you’ll have the opportunity to grow and develop your skills in a safe learning environment – mentored by Senior IT Technicians

Roles and Responsibilities: 

-Become the go-to person for all ICT needs, providing support and solutions to colleagues
-Streamline helpdesk operations to empower colleagues and enhance productivity
– Effectively manage multiple priorities and deadlines with professionalism
– Utilize established protocols and guidelines to efficiently resolve issues
– Master systems administration, ensuring smooth and secure operations in Active Directory and Exchange
– Diagnose and troubleshoot various computer issues, ranging from software to hardware
– Monitor network performance and provide assistance for resolution to maintain smooth operations