Customer Service Representative Intern – Melbourne, VIC
Internship, Customer Success, AU-Melbourne
Number of positions available:1
Description
Are you passionate about customer support, communication, and problem-solving? Want to gain hands-on experience in delivering excellent customer service? Our client is seeking a Customer Service Representative Intern to assist in handling customer inquiries, resolving issues, and maintaining client satisfaction. Start your career in customer relations today!
Responsibilities of Customer Service Representative Intern:
• Respond to customer inquiries via phone, email, and chat
• Assist in resolving customer complaints and service issues
• Support sales and product teams with client communication
• Maintain accurate records of customer interactions
• Provide feedback to improve service quality
Skills Required:
• Strong verbal and written communication skills
• Patience, empathy, and active listening abilities
• Ability to handle pressure and resolve conflicts professionally
• Basic computer proficiency and familiarity with CRM tools
• Organisational skills and attention to detail
Why Apply?
• Develop essential communication and customer service skills
• Gain experience in a high-demand, people-focused industry
• Opportunity to work with diverse teams and clients
• Excellent stepping stone toward roles in sales, client relations, and support